Terms of Business

  1. Design philosophy
    1. Following initial consultation with the client (during which the size and content of the site is agreed) PJ WebWorks will produce an outline design for approval by the client.
    2. Once the outline design has been approved we will proceed to complete the site. Depending on the size and complexity of the site, we may ask the client to review the site at key stages in its production.
    3. The client is asked to review the site on completion, and will have 7 days in which to do this. Minor changes and modifications can then be made until the site is entirely to the client’s satisfaction – at this stage any major changes would be at extra cost.
    4. When the client is entirely satisfied they are then invoiced for the balance due.
    5. When final payment has been received the website goes ‘live’ on the Internet.
  2. What’s included, and optional extras
    1. Initial design cost includes :-
      1. Website design based on data provided by client, and to design agreed with client.
      2. Scanning of existing photos, or (if within 20 miles) 1 photo session with a digital camera. Additional photo sessions, and those further away than 20 miles, may be at extra cost.
      3. Inclusion of text provided by client (we may alter text slightly for search engine optimisation).
      4. Updates to site for first 12 months, so that site remains current (e.g. price information).
    2. Optional extras :-
      1. Website hosting (payable annually) includes :
        1. Registration of domain name in client’s name.
        2. Visitor statistics
        3. POP3 mailbox(es) – number depends on level of hosting
        4. Anti-virus and anti-spam filters on POP3 mailbox(es)
      2. Registration of additional domain names.
      3. Search engine promotion packages, including :-
        1. Registration of site with major search engines (payable annually).
        2. Enhanced search engine promotion packages (payable annually).
        3. Management of ‘pay per click’ campaign (payable quarterly).
  3. Modifications to the site following completion
    1. Updates during the first 12 months are included in the initial cost. This is intended to keep the site ‘current’, and includes minor text changes (e.g. prices) and the updating of the occasional photo.
    2. After the first 12 months, a maintenance charge is levied for this service. The charge is dependent on the size of the site at the time the maintenance charge becomes due.
    3. Major modifications, such as the addition of pages or reworking of the design, can be made at any time. These will be at extra cost and, depending on the nature of the modification, a deposit may be payable before work commences.
  4. Prices and payment
    1. Prices are calculated based on the number of pages and complexity of the website.
    2. There is no VAT payable.
    3. Deposit required with initial order. This is non-refundable and will be £50 or 30% of the total order cost (whichever is the greater). Payment of this deposit constitutes acceptance of these Terms of Business.
    4. Balance payable on completion of work and by the due date indicated on the final invoice. N.B. site, and any major modifications to the site, do not go ‘live’ until final payment has been received.
    5. If work is cancelled by the client prior to delivery (going ‘live’), the client shall be liable for any amounts owing to us for work completed and services provided up to that time.
    6. If payment for any services is not received by the due date indicated on the appropriate invoice, we reserve the right to suspend those services without further notice until such time as payment is received.
    7. Payment accepted by the following methods only :-
      1. cheque (post dated cheques are not acceptable)
      2. electronic transfer, e.g. Internet Banking, BACS (allow 3 working days for clearance)
  5. Restrictions
    1. Website cannot be used :-
      1. for any unlawful or illegal purpose or in connection with or in furtherance of any unlawful or illegal activity
      2. in violation of any applicable law or regulation
      3. in a manner that will, or is likely to, infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the right of privacy, publicity or other personal rights of others, or
      4. in connection with any conduct or activity that is, in the sole opinion of PJ WebWorks, defamatory, indecent, obscene, offensive, threatening, abusive, hateful, tortuous or violative of the rights of any other person or entity.
    2. Email :-
      1. You cannot transmit or distribute unsolicited bulk email, also known as SPAM.
      2. We reserve the right to determine what constitutes SPAM and terminate or suspend all services, without prior notice, of any customer disregarding this policy. YOU WILL BE CHARGED A FEE OF £50 PLUS AN ADDITIONAL £25 PER HOUR ADMINISTRATIVE CHARGES FOR ACCOUNTS TERMINATED OR SUSPENDED DUE TO SPAM. (This fee is charged to us by the mail server company)
      3. The email account shall not be used for bulk mailing of email newsletters. Specialist services such as MailChimp should be used for this function.
    3. Ownership/copyright issues :-
      1. Photographs supplied by Delweddau Algieri Images remain the property of Delweddau Algieri Images at all times.
      2. Photographs supplied by PJ WebWorks that are not specific to the client’s business, e.g. general photos of the local area, remain the property of PJ WebWorks at all times
      3. The client is responsible for ensuring that they have the right to use any images that they provide for their website.
      4. The PJWW ActiveSite Control Panel/Content Management System for dynamically generated content is provided under licence from PJ WebWorks to the client, and are not transferrable.
      5. Third party software/content which are licensed specifically to PJ WebWorks are not transferrable.

These Terms of Business shall be modifed by us from time to time and the then current version shall be posted on our website.